Just Pick Up The Phone

Filed under: Business Infographics | 1 Comment »

With all the customer communication channels available, how can a business decide the best way to deal with customer inquiries and requests? When it comes to customer service, studies show that people prefer to have a real conversation, with a real person, in real time. A recent infographic by GetVoIP, shows how 90% of customers prefer to just pick up the phone when it comes to dealing with customer service issues. Full infographic below.


One Comment on “Just Pick Up The Phone”

  1. 1 flowersfrance said at 12:32 am on May 9th, 2014:

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